Help Center

Frequently Asked Questions

Product Information and Safety

Q1 How big are the play mats?

Q2 Are your mats safe?

Q3 What are they made of?

Q4 Are they eco-friendly?

Q5 Where are these mats made?

Q6 Why do I see dents on my mats?

Q7 How do I clean and care for my baby's playmat?

Q8 Can we put furniture on the mat?

Q9 Are they rollable or foldable?

Q10 What is the difference between Baby Care Playmats and Dwinguler Playmats?

Q11 Are the mats pet-friendly?

Q12 How long does shipping take?

Q13 Do you accept returns or exchanges?

Q14 Do you ship internationally? Or to Alaska & Hawaii?

Q15 How do I go about carrying mats in my own store?