Excellent customer service - they reached out after I submitted my order to verify which playpen I currently have, since there are two existing models and they wanted to ensure the correct one was sent. Delivery was fast and the panels were well packaged.

I ordered in pink and received gray

I placed my order on March 12 and it is March 28 and I haven’t received the items I ordered. Not at all happy with this. I paid for shipping that still didn’t get the items to my house.

I have looked for months for a company that sells extension kits and extra gates for the melange gray (and other colors) baby care play pens. We are so pleased with playmat USA that promptly shipped another gray door, extra white panel and the connectors we ordered. Now we have more flexibility with the two pens we have for our miniature poodle puppies. Thank you!

Parts came as expected! Did not wait long. Thank you!